Book Your Appointment
Schedule your transformation with our expert team and experience luxury beauty services
Choose the services you'd like to book:
Booking Information
Everything you need to know before your appointment to ensure a smooth experience.
Advance Booking
We recommend booking at least 3-7 days in advance, especially for longer services like sisterlocks.
Arrival Time
Please arrive 10 minutes early for your appointment to complete any necessary paperwork.
Payment & Quotes
Pricing discussed during consultation. We accept cash and M-Pesa payments. Deposits may be required for longer services.
Cancellation Policy
Please give us at least 24 hours notice for cancellations to avoid any charges.
Frequently Asked Questions
What should I bring to my appointment?
We provide all the necessary tools and premium products for your service. For hair appointments, we kindly ask that you ensure your hair is clean and detangled prior to your arrival.
Can I reschedule my appointment?
Yes, appointments may be rescheduled up to 24 hours in advance. Please reach out to us via phone or WhatsApp to adjust your booking.
Do you offer group bookings?
We are delighted to simplify special occasions by hosting group bookings. Please contact us directly to discuss availability and group rates.
How long do services typically take?
Service duration varies by treatment. Typically, braiding requires 2–6 hours, nail services take 45 minutes to 2 hours, and Sisterlocks installation ranges from 8–12 hours.
What if I'm running late?
If you anticipate being late, please notify us as soon as possible. While we strive to accommodate delays, significant lateness may require rescheduling to ensure we can honor subsequent appointments.
Do you provide aftercare instructions?
Absolutely. We provide comprehensive aftercare instructions and personalized product recommendations to help you maintain your look between visits.
How does pricing work?
We provide personalized quotes during your consultation, tailored to your specific needs, hair type, length, and desired style. This approach ensures pricing is both fair and transparent.